Sensel App causes El Capitain to crash

Technical Support
1

Hi,

I just got my new Sensel Morph and there is an issue which seriously diminishes the fun:

I tried to remap my Buchla Thunder Overlay but after about working 10 minutes my system crashes. I can reproduce this error. I installed (and reinstalled) the SenselApp 0.19.32 on Mac OS X Capitain (10.11).

First part of OS X's panic report

Sun May 17 17:54:36 2020

*** Panic Report ***
panic(cpu 0 caller 0xffffff800ddcfdab): Kernel trap at 0xffffff800ddeb527, type 14=page fault, registers:
CR0: 0x000000008001003b, CR2: 0xffffff80b7ddf320, CR3: 0x000000018b95e000, CR4: 0x00000000000026e0
RAX: 0xffffff800db89020, RBX: 0x0000000080000000, RCX: 0xffffff80212ffb60, RDX: 0x000000001544ac60
RSP: 0xffffff800db4a720, RBP: 0xffffff80ef5dedc0, RSI: 0x0000000000000008, RDI: 0x000000001544a008
R8: 0x0000000000000000, R9: 0xb500dbb435111ad4, R10: 0x0000000000000020, R11: 0x00007fff716b4e70
R12: 0x00000000fffff000, R13: 0xffffff80ded217f0, R14: 0x000000001544a008, R15: 0xffffff800db4a720
RFL: 0x0000000000010083, RIP: 0xffffff800ddeb527, CS: 0x0000000000000008, SS: 0x0000000000000000
Fault CR2: 0xffffff80b7ddf320, Error code: 0x0000000000000000, Fault CPU: 0x0, PL: 1

As I am using the Sensel Morph mainly with Linux (Mint 19.3) I would use the Linux version of the SenselApp but the available version 0.19.32 does not display the labels correctly or not at all so that partly not possible to assign functions to the pads:

senselapp-v0-19-32
senselapp-v0-19-32882×511 88.2 KB

Any workaround or solution available? I would be very grateful.

2

Hey @mkarlsson. Sorry to hear you’re having trouble. Can you please email the full panic report to support@sensel.com? We’ll need that to determine how we can best help.

Thanks!
Matt

3

Okay, done. Thanks for taking care of that!

PS.: BTW: This is the first time I have ever seen this iMac crashing in such a way (grey screen, a text notifying me about the crash in several languages and a forced reboot; it looked something like that).