Morph not turning on

I’ve had my Morph for quite a while, but a recent firmware update froze up, and now it won’t turn on. I’ve tried holding the power button for a long period and no lights come on. When I plug it into my computer the Sensel app doesn’t register that it’s there. Is there a way I can reset it?

Hi @arkadyan - sorry to hear you’re having this issue.

Could you please try plugging it into a wall charger for several hours? We’ve seen this kick things back into gear.

If the issue persists please email support@sensel.com

Thanks!
Matt

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